Services “Build digital services, not websites. Our service doesn’t begin and end at our website. It might start with... [more]
You can’t fail to have noticed to big hoo-ha about mobile websites; from 1% adoption in 2011 to being... [more]
Reverse & redo “Provide the ability to undo and redo actions. Applications must provide users with the ability to... [more]
14
May
Whilst not universally acclaimed as iconic screenplay, Gordon’s famous quote rings quite nicely with the concept that all of... [more]
Website visits from mobile devices ranges somewhere from about 10% and this gets the web world clamouring for responsive... [more]
Quality “Good design is thorough to the last detail. Thoroughness and accuracy of design are synonymous with the product... [more]
Start with the basics. What is responsive website design? Since 2011, the industry has laid down a set of standards... [more]
The adoption of smart devices and the death of the PC in only 2 years is nothing short of... [more]
People & Personalisation “Focus on people their lives, their work, their dreams.” – Google “Allow users to personalise their... [more]
07
May
We’re often asked how we implement agile in a digital world so I thought it would be useful to... [more]
Open “Make things open: it makes things better. We should share what we’re doing whenever we can. With colleagues,... [more]
Needs “Start with needs. Use data to identify real user needs and design around those.” – GOV.UK [...]
It’s frequently said “…he who controls the software controls the world” and this, I believe strongly, applies to marketing.... [more]
Make your application predictable “Use industry standard user interface conventions wherever possible. For example, users should be able to... [more]
01
May
We’ve been using Zendesk now for nearly 6 months, and I have to say, it not just us who... [more]
Load Time “Every millisecond counts.” – Google “Your website / app should feels fast and responsive. Focus on primary... [more]
by Martin Dower [marker ]Reading time is 10 minutes[/marker] The old world marketing approach is well and truly dead;... [more]
Keep It Simple, stupid “With great power comes great responsibility – very often people have no choice but to... [more]
25
Apr
By Martin Dower I was recently sat in a client meeting with an agency and it became clear they... [more]
In the first UK Path-to-Purchase study, it was found that UK mobile searchers are committed to the research process... [more]