Work/Life Integration Trumps Balance, probably

Being Connected. For years mentors and speakers have crowed about work/life balance. But are they missing the point? Work life pretty much defines every professional and the traditional work/life balance argument broadly says you have to do less work and more life. Is this correct? It creates a tension as we all (mostly) want to […]

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Say hello to Billie (aka WordPress v4.3)

The growth of WordPress. Yesterday, WordPress 4.3 went on public release. That brings to 8 the number of public release versions so far this year. Quite a lot eh? The development roadmap for WordPress has been very aggressive over recent years and numbered 13 major release versions since 2011. This excludes the almost statutory maintenance/bug/security […]

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The death of the desk: How collaboration is shaping the new office

Workplace of the future. The end of the traditional desk and office-space has been trumpeted by the fortunate few for nearly a decade. It’s now here for everyone. Until recently it was great if you had the money, the investment capital, vision and opportunity to create new working spaces – but most didn’t benefit unless […]

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How to get WordPress Support

Peerless WordPress Support Getting WordPress Support is as simple as opening a new ticket and takes less than 5 minutes. Back in 2012 we moved over our entire support infrastructure to Zendesk – since then we’ve dealt with tens of thousands of WordPress Support queries quickly, painlessly and with over 99% client satisfaction. If you’re […]

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The UK is now a mobile society

Thinking responsively. The SmartPhone is 7 years old yet it has supplanted desktops, TV and the games console as the most important connected device in the UK. This sea-change had been predicted as far back as 2010, and OfCom’s latest report has confirmed our deep love and attachment to mobile devices. SmartPhones now dominate our […]

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New(s) v Old(s) : A perspective on business longevity

Being Connected. Being Old. The world is obsessed by new stuff – it’s all about the new – but really cool are business that survive and prosper for decades. It’s very easy to start a new business, but working out how not to go out of business is a little bit special and takes vision, […]

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Running a WordPress Agency on your SmartPhone

Being a digital agency. For those born before 1990, it may seem like a fantasy world in which you can run a medium-sized successful WordPress agency from your phone. The world is a different place now: The cloud pervades everything we do, location is irrelevant and “there is an app” for everything you need to […]

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WordPress Support Report : July 2015

Peerless WordPress Support. It’s difficult to improve on 100% so we strive to maintain the longest 100% client satisfaction streak in our history. We’ve had the same WordPress support team of 4 in place now for over a year, and it really shows as we maintain unbeatable client satisfaction, whilst working through about 3,000 WordPress […]

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Command and control: Sucking the fun from work

Being a WordPress Agency. The rise of the flexible workplace, both socially and legally is rewriting not just working hours but how we approach work. It’s a shockingly recent notion that work and play should be mutually exclusive things, but prior to the rise of the industrial revolution it was the norm. Most companies are […]

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The obsession with pointless web artifacts

User Experience. The modern web experience could be drowning (again) under the weight of pointless artifacts. Parallax scrolling, spinning icons and other pointless animations are taking over the web. Yuk! Albert Einstein stated “Make everything as simple as possible, but not simpler” and for a while at the end of the last decade this looked […]

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Copy & Waste : Avoiding Duplicate Content (Video)

Search Engines. It’s widely reckoned that nearly a third of the web is duplicated content. Google really doesn’t like it. That’s not to say you shouldn’t re-purpose content for your site, in fact adding value to existing subjects is a good thing, especially if they are trending. But the fact remains, directly copy and pasting […]

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It’s been a busy year for WordCamps

WordPress News. If you’ve never been to a WordCamp then you could be in for a treat Core to the meteoric rise of WordPress, WordCamps are events for like-minded WordPressers to get together, learn, listen, chat, network, hire and share skills. And no selling is allowed. We’ve been closely involved with WordCamps since the first […]

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Hopelessly devoted to service

Peerless WordPress Support. “Quality means doing it right when no one is looking.” – Henry Ford As a WordPress Agency in the digital space, it’s fair to say we’ve learned a lot about client service since we founded in 1996. Some of it is obvious, much of it less so. There is no fixed model […]

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WordPress Support: The first 6 months of 2015

Peerless WordPress Support Update. We’re deadly serious about supporting WordPress, and we choose to openly report on our performance as we think that makes us better. Judge for yourself. We’ve used the industry-leading Zendesk Application since 2012 to provide a platform for supporting WordPress clients and to independently measure our performance. We support a mixture […]

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The future of WordPress Support

Peerless WordPress Support. We crafted our Peerless WordPress Support service at the end of 2013, using a decade of client-support learning. Since then we’ve enhanced and improved it immeasurably. But the world doesn’t stop, and a healthy need for world-class WordPress support has driven lots of new players into our space. It’s got cluttered so […]

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