Stuff we use. Workplace communication is changing – it’s becoming freer, more open, collaborative and, importantly, a lot more fun. Applications such as Slack are responsible for driving this change, and it will change the workplace forever, but not without challenges. We’ve been a huge fan of Slack since we stumbled across it in March […]
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A cleaner internet. One of the WordPress downsides is the sheer volume of spam it attracts. But spam seems to be on the wane. From a high of 60,000 spam attempts in August 2014, we’ve dropped to less than 1,000 in May. Conversely, web-traffic has doubled over the same period We can thank, in part, […]
The art of UX. It’s not often that we Brits can be truly proud of our government – but the @GDSTeam that are transforming the GOV.uk experience are really world-class. IMHO. Not only did they choose WordPress, they adopted agile, embrace open-source, iterate wildly and put the user at the heart of the experience. They […]
Getting on with search engines. Ten months after it was announced by Google, it looks like the secure web is here to stay. And about time too. Security is key to protecting users on the web, especially in a world full of hack-attacks and compromised data. Going forward TLS support will become the standard for […]
Read More… from Not moved to HTTPS yet? Best get your skates on
Thinking Ahead Staring into the crystal ball and working out what’s coming down the track is fraught with risks, but also has some fantastic “I told you so” moments. Here are a couple that worked out well but with different outcomes. Back in 1998, the world was using “Gash” to create crummy splash pages and […]
Read More… from Mobilegeddon: Long-range predictions sometimes work out
…but were afraid to ask. As the entire world seems to be ‘Going WordPress’ a lot of marketers are just plain lost on why and why and when and what. Throw in the added pressure from above, and a dose of FUD from the WordPress agency community and you have the recipe for sleepless nights […]
Read More… from 7 questions on WordPress you were dying to ask
Peerless WordPress Support. 237 tickets. 12.9hrs response time. 442 support interactions and 100% client satisfaction. It might sound a little repetitive with 10 consecutive months of 100% satisfaction – The rest of the numbers are interesting but what our clients think of us is really how we measure the standard of our support. WordPress might […]
Peerless WordPress Support. “The times are a changing”, wrote Bob Dylan over 50 years ago. And the way businesses support enterprise digital services is also changing. Dramatically. Support has moved out of the office/cubicle and into the realtime/”always-on” world. Liberated by the availability of fabulous cloud-based apps such as Zendesk (others available), support is baked […]
Being Connected – from a Digital Agency point of view. by Martin Dower. Sharing and Openness is changing everything. Digital agencies used to be highly competitive entities, burning energy fighting others with a “Business is war” attitude. Not any more. Digital agencies are now starting to collaborate in lots of new ways to create sustainable […]
e-Commerce The running battle between the two kings of e-commerce has probably just had a defining moment. Possibly. Automattic, the parent of WordPress, has just bought Woocommerce. This could drive all serious Enterprise WordPress installations down the native, open-source, route of using Woocommerce. On the face of it, the two products appear very similar. Magento, […]
Read More… from Choosing between Woocommerce and Magento just got a whole load easier
UX and consumer journey Folk do bang on about “great UX” and “nailing the consumer journey”, but does that matter so much? We’re all unduly influenced by first and last impressions – so much so that the experience in the middle might be irrelevant. Regardless of what the experience is, once it’s in the past […]
Read More… from Experience doesn’t make you happy, it’s memory does
Europe. Somewhat overdue, the EU has mooted plans for a Europe-wide single digital framework. Breaking down the borders between member states, and abolishing data roaming is thought to bring nearly €500bn in additional GDP. It’s likely to be delivered as regulations with some element of compliance but there are some major challenges to address. For […]
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WordPress the Platform The latest version of WordPress is now out – Called Powell in honour of Bud Powell the jazz pianist. It’s a fairly minor update for most, adding a few new features, bolstering some of the sharing functions and adding vastly simpler plugin updates. You get the impression that WordPress is knocking off […]
Being a WordPress Agency. We’re a WordPress-only agency and on the hunt for an excellent Freelance Copywriter. We pay a flat rate of £50ph and you’re going to have to be brilliant. Content is getting bigger (we’ve been riding the content wave for almost 10 years) and we now need more help with this. Our […]
Read More… from We’re recruiting : Can you write punchy copy?
The Internet Community. Positive contribution on the Internet enhances the experience for everyone, increases it’s value and encourages others. The lawmakers have been actively kept away from influencing much of the Internet over the last 20 or so years, for good reason. Freedom of speech, freedom of opinion and the open transfer of ideas is […]
Social Media, maybe? Video streaming exploded onto the Internet this year with Meerkat and then Periscope. Fad or future? Meerkat came first and forced Twitter to early-launch their Periscope service – but what are they about and why might they be ground-breaking. Video content platforms have been around since before Youtube (now 10 years old!) […]
Read More… from Is live video streaming the “next big thing”?
Digital Nomad by Martin Dower. Will we all quit the wasteful commute, and work in our local Starbucks? I was recently interviewed by a Sunday Magazine about our approach to virtual working and digital nomadary (!). It was a fascinating experience, so I thought I share my view here before a heavily edited version appears […]
Read More… from Is it really the end of the traditional office
Analytics and flow – Always be testing. Obviously, crafting a great UX for your site will help enormously with conversions. And it’s easier than you think. There are lots of proprietary solutions out there, but sometimes simpler is better. And that’s what Google Analytics can offer via it’s In Page Analytics. If you’ve built your […]
Peerless WordPress Support. 10/10 is the simplest way to describe WordPress support in March. A little over 2 years ago we started publishing our support stats, it was pretty brave at the time and I’m pretty sure we were the first digital agency to do so. It’s now become fairly commonplace, and most good WordPress […]
User Journey. More and more people are suffering “Carousel Blindness” – a condition that causes the brain to switch-off from seeing the contents of carousels. Web design fashion over the last few years has dictated that every (it seems) company must have a carousel at the top of their home page. Why? The theory suggests […]
