17NovRatecard & Billing Categories: News, Our Thinking, WordPress, WordPress Support, We are the first and only national WordPress agency to openly publish our rate card? Updated Pricing for Jan... [more]
16DecJava vulnerability (log4j) statement Categories: News, WordPress Support, TL;DR – Relax, it doesn’t affect what we do, but be aware. There is lots of MSM comment about... [more]
29NovCOVID-19 Update (v29) Categories: Future, News, Our Thinking, WordPress Support, Updated 2021-11-29, first published 2020-03-05. WINTER UPDATE NOT QUITE THERE Back in early Summer, we stated that we were... [more]
25MarDelivering better support, for everyone Categories: News, Our Thinking, WordPress Support, Supporting our clients’ needs is a cornerstone of our business Whilst we might regard email as evil and use... [more]
22MarWordPress service & support contracts : Everyone needs a helping hand Categories: News, WordPress, WordPress Support, Tags: Agency, Peerless, support, WordPress, WordPress Support. It’s great that WordPress is wrestling control of the web from traditional programmers and IT departments. But... [more]
28NovChristmas / New Year 2020 Holiday Working Categories: News, WordPress Support, Important dates for this holiday period It’s time to chill and try to spend quality time with friends and... [more]
04JanPeerless WordPress Support Service (from £875pm) Categories: News, WordPress, WordPress Support, First Published in April 2014, updated 2022-07-28 At the start of the digital silly season (officially April onwards), we’re... [more]
25NovChristmas & New Year 2018 : Working / Support Hours Categories: Culture, News, WordPress Support, Support operates 24×7 over the Christmas and New Year period. But the rest of the company takes a well-deserved... [more]
03NovAI won’t replace all jobs – but it will de-skill many of them Categories: Culture, Future, News, Our Thinking, WordPress Support, There is a school of thought that says AI will replace routine jobs, and a lot is made of... [more]
30JulBreach Notification Policy Categories: News, WordPress Support, No-one wants a data breach: It’s a gut-wrenching experience filled with dread Let’s be clear; since GDPR in May... [more]
03JunWordPress Support : Latest Update Categories: News, WordPress, WordPress Support, Peerless WordPress Support: May 2018 100% client satisfaction, sub 4hr response, and 474 WordPress tickets solved. We also publish... [more]
02JanWordPress Support Report : December 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 6hr response, and 143 WordPress tickets solved. A short month and with... [more]
01DecWordPress Support Report : November 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 5hr response, and 267 WordPress tickets solved. A busier than expected support... [more]
30NovChristmas & New Year 2017: Support & Working Hours Categories: News, WordPress Support, Support operates 24×7 over the Christmas and New Year period. But, the rest of the company takes a well-deserved... [more]
02NovWANTED: Freelance WordPress Engineer : £60ph Categories: Culture, Future, News, WordPress, WordPress Support, We’re growing, slightly Looking forward to 2018? We’ve got some modest growth planned – and that means we’re on... [more]
01NovWordPress Support Report : October 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 17hr response, and 219 WordPress tickets solved. Another strong month for WordPress... [more]
01OctWordPress Support Report : September 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 10hr response, and 327 WordPress tickets solved. Support tickets return to normal... [more]
01SepWordPress Support Report : August 2017 Categories: News, WordPress, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 10hr response, and 255 WordPress tickets solved. August sees a quieter month... [more]
01AugWordPress Support Report : July 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 4hr response, and 317 WordPress tickets solved. July bucks the “quiet summer”... [more]
20JulSupport Performance for the first 6 months of 2017 Categories: News, WordPress Support, Peerless WordPress Support. 100% client satisfaction, sub 11hr response, over 1,400 WordPress tickets solved. 2017 so far in support... [more]