WordPress Support. One month after launching our Peerless WordPress Support Service: And we’re smashing records left and right. The... [more]
All posts in WordPress Support
02
Apr
March was JFDI month Process and approvals had seemed to be overtaking the real purpose of support – making... [more]
Effective 1st April 2014. Support requests for WordPress installations have grown 5-fold in the last year – not only... [more]
That is really a fib. WordPress support is not the sexy side of what we do, it’s the trudge... [more]
28
Feb
The next generation of digital marketers are different, they’re demanding a more hands-on approach to digital operations, they’re collaborative... [more]
January was quiet, slick and efficient in the world of WordPress support. We cleared 160 tickets, 88% of them... [more]
December was a typically quiet month for client support, despite this a couple of rogue tickets and the skelteton... [more]
As we charge down to the end of the year, we expect the ticket volume to fall away and,... [more]
So far in 2013 we’re handled just over 1,300 client support tickets. When you write it down like that... [more]
October proved to be a little busier than predicted. The team solved 241 tickets, up two thirds from Sep... [more]
By Andy Holland I reckon we’ve cracked it. Performance has been a little hit or miss over the last... [more]
